trincare.tmfhs.infoCHRISTUS TrinCare Clinical Laboratories

LAB SERVICES CONTACT Close X ABOUT LAB SERVICES CONTACT Expect Excellence Let me see the menuAbout As the largest hospital-based reference lab in East Texas, TrinCARE Clinical Laboratories offers a comprehensive test menu and a full range of support services for area health care providers utilizing state-of-the-art instrumentation. We are committed to providing prompt and accurate laboratory services delivered with the latest information technology. Our Goal: Enhance the health and quality of life for people in our East Texas communities. Our Laboratory Utilizing State-of-the-Art Technology Robotics System enGen™ Automation by Ortho Clinical Diagnostics Auto-verification & Intellicheck® Technology maximizes electronic transmission to deliver accurate results faster. MicroSensor™ Technology ensures specimen integrity Automated Platforms Chemistry / Special Chemistry VITROS® 5,1 Chemistry System by Ortho Clinical Diagnostics Microslide™ Center - highest reportable result efficiency. Chemistry / Special Chemistry VITROS® ECiQ Immunodiagnostic System by Ortho Clinical Diagnostics Verifies & documents steps throughout processing ensuring quality results. Hematology COULTER® LH 755 System by Beckman Simplifies & automates high volume testing. Delivers accurate & reliable results every time. Urinalysis iQ®200 Automated Urine Microscopy Analyzer by Iris Diagnostics Uses digital images & Auto-Particle Recognition (APR™) software to classify particles into 12 categories & quantitatively reports results. Automates specimen preparation, image recognition & interpretation. Microbiology Vitek®2 System by bioMérieux Fast & accurate microbial identification & antibiotic susceptibility testing. Extensive identification & susceptibility menu. Our Services Patient Services Centers Draw Stations Convenient locations, parking & access Comfortable waiting areas Friendly & professional staff Kinsey Medical Plaza 5040 Kinsey Drive, Suite 700 (903) 525-7302 Click here for map North Park Medical Plaza 910 E. Houston Tyler, Texas (903) 510-8789 Click here for map CHRISTUS Trinity Clinic - Douglas 520 E. Douglas Tyler, Texas (903) 510-1182 Click here for map Willow Wellness Center 820 E. Front Street Tyler, Texas (903) 595-6565 Click here for map Lab Services Diagnostic Testing • Full service chemistry • Coagulation with factor assays • Hematology • Microbiology • Molecular diagnostics • Urinalysis Anatomic Pathology Testing • Dedicated on-site pathologist team • Full service histology laboratory • Complete surgical pathology evaluation • Complete cytopathology evaluations Support Services 24-Hour Hotline (903) 510-1193 or (866) 286-8201 if outside Tyler. Call 24 hours a days, 7 days a week, and one of our Call Center Representatives will be happy to assist you. We understand that clinical care is provided around the clock, so our 24-hour hotline is available to help ensure you are able to provide the quality care your patients need and deserve. Client Services Our TrinCARE Client Services Team serves as the major information resource for our clients and is committed to providing direct and efficient communication between the laboratory and clinician. Our highly trained and knowledgeable staff will ensure that your inquiry is handled promptly and courteously. Courier Services Our uniformed and professional team of drivers is dedicated to the prompt pick-up and accurate delivery of client specimens throughout the region. Outreach Account Specialists Our TrinCARE Sales Team will visit you and your staff to ensure TrinCARE is delivering the quality service your practice needs to grow and thrive. Our Sales Team will work with our Client Services Team to keep you informed of any technical or service related updates as well as resolve any issues that may require attention. Supply Services The supplies required for collection and transport of specimens to TrinCARE to be tested are provided at no additional charge to our clients. These supplies include: • Blood collection tubes • Culturettes • Fixative • Needles • Pap slides and more Supplies can be ordered by completing the Client Supply Order Form and faxing to (903) 526-7566 . Supplies will be delivered by the courier during one of their regularly scheduled stops at your facility. Billing Solutions Your practice and your patients will value the convenience of our automated billing system as well as the efficiency of working directly with our dedicated TrinCARE Billing Representative who is located right here in Tyler, Texas. At TrinCARE we offer: • Customized billing with the ability to send electronic, password protected invoices. Billing Options TrinCARE will directly bill your patient or their third-party payer, including Medicare and Medicaid. At TrinCARE we ask that you: • Provide all required information to avoid follow-up correspondence from our TrinCARE Billing Representative. • Include diagnosis codes (ICD-9), as they are required for reimbursement. • Attach a copy of the patient’s insurance card to the test requisition. • Medicare patients must have signed an Advanced Beneficiary Notice for any tests that do not meet medical necessity requirements, including screening tests. Please note: Client billing is a monthly statement to a clinic, hospital or a physician for testing charges. Accepted Insurance Carriers Please note: TrinCARE is always exploring new network opportunities, so if you have any questions regarding the online list of accepted insurance carries, please call (903) 510-1125 for more information. Information Solutions Effective communication between the medical office and the laboratory is crucial to providing quality patient care. And is precisely why TrinCARE utilizes the technology necessary for streamlining the ordering and reporting process for our clients. You will also be able to improve work flow and simplify training requirements due to our single process for entering and receiving reports electronically. Online Order Entry and Result Software Clients Can: • Reduce turnaround times • Eliminate data entry duplication • Generate orders & receive results electronically • Print clean, compliant requisitions with ABN, MSP & HIV Consent Forms • Check for ABN & medical necessity requirements on the front end • Produce specimen labels • Access outstanding test results • Access results by client’s specific schedules or on-demand • Customize results based on the client’s requirements • Apply software updates & enhancements without user intervention • Refer to a full ICD-9 & test code index to simplify order entry Electronic Medical Records Interface Clinics using Electronic Medical Records will be able to: • Securely interface client EMR system to TrinCARE’s LIS system to seamlessly and efficiently transport orders and results • Utilize either results only interface or bi-directional interface • Quickly establish connectivity to expedite working interface Contact 620 S. Fleishel Tyler, TX 75701 Local: (903) 510-1193 Toll Free: (866) 286-8201 Fax: (903)...